Common customer questions
Pharmawow is a modern pharmaceutical delivery startup based in Morocco. We partner with pharmacies and health service providers to deliver medications and health services directly to your doorstep.
Simply download our app, register an account, and start ordering your required pharmaceutical products. A registered delivery driver will then deliver your order to your specified location.
The Pharmawow app is available for download on both the Apple App Store and Google Play Store.
Yes, we have two separate apps. One is designed for our clients to order pharmaceutical products, and the other is for our delivery drivers to manage their deliveries.
After downloading the Pharmawow app, you can register by providing the required information such as your name, address, and contact details.
If you’re interested in becoming a delivery driver, press [here](https://forms.gle/RirBmPhS2qPqWhSL6).
You can order a wide range of pharmaceutical products, including prescription medications, over-the-counter drugs, and other health-related products.
Our registered delivery drivers will deliver your order to your specified location. We ensure all products are handled and delivered following the highest safety standards.
We partner with licensed pharmacies and health service providers to ensure the quality of the products. All our delivery drivers are trained to handle the products safely and hygienically.
Delivery charges vary based on the distance and specific order details. The app will provide an estimate of the delivery charges before you confirm your order.
Currently, we serve only in Tanger Morocco. We’re continuously expanding, so stay tuned for updates!
Our services are available 24/7. However, the availability of specific pharmacies and health service providers may vary.
If you encounter any issues with your order, please contact our customer service through the app or email us at [email@example.com] You can also call the number 0767495133
We accept various payment methods, including credit/debit cards and mobile payment services. All transactions are secure and encrypted.
If you need to return a product or cancel an order, please refer to our return and cancellation policy in the app or contact our customer service for assistance.
For any further queries or support, you can reach us through the ‘Contact Us’ option in the app or email us at [firstname.lastname@example.org](mailto:email@example.com). Our team is always here to help!